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Terms & Conditions
Last updated June 2024
1.1 The following are the standard terms and conditions under which Green Nexus supplies web development, design services, software, and related IT services and projects. These Terms and Conditions shall apply unless otherwise expressly stated in writing to any agreement entered into between Green Nexus and the Client.
1.2 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
1.3 Any reference to a day or days refers to business days, being any day which is not a weekend or public/bank holiday in the United Kingdom.
1.4 The headings in these Terms and Conditions are for convenience only and shall not affect their interpretation.
2.1 An Order placed by the Client, if accepted by Green Nexus, shall be subject to these Terms and Conditions and to the availability of all relevant Products and Services. These Terms and Conditions shall apply to the exclusion of any terms and conditions that the Client may supply.
3.1 All proposals are deemed to be subject to these Terms and Conditions and shall be valid for 30 days unless otherwise stated in the proposal.
3.2 Green Nexus reserves the right to withdraw or amend any proposal prior to the Agreement.
3.3 Green Nexus reserves the right to withdraw or amend any proposal following the Agreement where:
4.1 Timeframes for project completion will be discussed and agreed upon with the Client before the project commences. Unless otherwise agreed with the Client, project timeframes may range from 1 to 6 months depending on the scale of work.
4.2 Green Nexus will make every effort to meet the agreed deadline, but the Client must allow sufficient time for the project to be completed to a high standard.
4.3 Green Nexus shall not be liable for delays in completion resulting from the Client’s failure to provide necessary information or materials.
5.1 The Client agrees to provide website content (e.g. text, images, videos, audio files) to Green Nexus in advance and in the required format (e.g. Word document, email, JPEG). Failure to provide content in a timely manner may lead to delays and could incur additional costs up to 25% of the project fee.
5.2 If the Client fails to provide the necessary content within one week of project commencement, Green Nexus reserves the right to close the project, with any outstanding balance becoming payable immediately.
5.3 If Search Engine Optimisation (SEO) services are part of the agreement, the text content must be provided in advance to ensure proper planning and execution.
6.1 The Client shall provide any necessary text and images in electronic format unless otherwise specified in the project quotation. Green Nexus will make reasonable attempts to return any printed material provided, but return cannot be guaranteed.
7.1 Green Nexus will make every reasonable effort to ensure that the website and any related scripts or programs are free of errors, but cannot be held responsible for losses incurred due to the malfunction of the website or any part thereof.
7.2 The website, graphics, and programming code remain the property of Green Nexus until all outstanding accounts are settled in full, unless specifically provided by the Client.
7.3 Any scripts or software written by Green Nexus remain our copyright and may only be reproduced or resold with Green Nexus’s permission.
7.4 Green Nexus is not responsible for any copyright infringements caused by materials provided by the Client. The Client must obtain adequate proof of permission to use any copyrighted material.
8.1 Charges for services provided by Green Nexus are outlined in the project quotation. Quotations are valid for 30 days. Green Nexus reserves the right to amend the quoted price based on changes to the project scope or third-party costs.
8.2 For projects under £1000, full payment is required before work commences. For projects exceeding £1000, payment is structured as follows:
8.3 Invoices are payable by bank transfer. Unpaid accounts will incur a service charge of 1.5% or £30 per month, whichever is higher.
9.1 Delivery will be made to the address specified in the proposal unless otherwise agreed with the Client. Any issues with the delivered products or services must be raised within 7 days of receipt.
9.2 Once a website is completed and launched, the final balance becomes due. Any delays caused by the Client will not extend the payment deadline.
10.1 Green Nexus may accept returns at its discretion. If a return is accepted, the Client must notify Green Nexus within 7 days of delivery, and the product must be returned in its original condition within 14 days.
10.2 Green Nexus reserves the right to charge reasonable administrative and delivery fees for returns.
11.1 Risk of loss or damage passes to the Client upon delivery.
11.2 Ownership of the website, graphics, and other deliverables remains with Green Nexus until payment is made in full.
12.1 Green Nexus offers ongoing maintenance and support services at an additional cost, which can be outlined in a separate agreement.
12.2 Green Nexus is not responsible for any issues caused by third-party modifications or hosting providers not recommended by Green Nexus.
13.1 Green Nexus shall not be held responsible for indirect, incidental, or consequential damages, including loss of business or earnings, arising from the use of the website or related services.
13.2 Our liability for any claim arising from the project is limited to the charges paid for the services under this Agreement.
14.1 Green Nexus reserves the right to terminate this Agreement if the Client fails to meet their obligations or if the Client breaches any part of this Agreement.
14.2 Termination by the Client must be requested in writing. Any completed work up to the termination date will be invoiced and must be paid in full.
15.1 These Terms and Conditions are governed by the laws of England and Wales, and any disputes shall be resolved within the jurisdiction of the English courts.
